Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 0–2 business days after payment confirmation. During peak seasons, sales, or promotional periods, processing times may be slightly longer.
Shipping Time
Delivery timelines vary depending on your location:
- United Arab Emirates (Dubai): 0-2 business days
- Saudi Arabia (KSA): 1–2 business days
- Pakistan: 1–5 business days
Please note that all delivery times are estimates and may vary due to courier operations or unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on your location, order weight, and size.
We may occasionally offer free shipping promotions, which will be clearly displayed on our website.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) in selected locations within the UAE, KSA, and Pakistan.
To avoid delivery issues, please ensure your address and contact details are accurate and complete.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or message with tracking details so you can monitor your shipment in real time.
Delivery Delays
While we aim to deliver within the estimated timeframes, delays may occur due to:
- Weather conditions
- Courier service issues
- Public holidays or peak periods
We appreciate your patience and understanding in such situations.
Incorrect or Incomplete Address
We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Contact Us
If you have any questions regarding shipping or your order status, don't hesitate to get in touch with us at:
Email: return.nakeel@gmail.com